Returns & Exchanges
We want you and your pet to love every purchase, which is why we offer a 30-day return policy on all unworn fashion items and accessories. If your fit isn't quite right, we are here to help with a seamless exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original packaging.
Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to send your items back to our warehouse.
Receive Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing